Instructor - Dr Juan Armando Diaz
This is a 10 Hour course and costs $95
Dr Juan Diaz has negotiated his way in, and out, of some of the most entrenched armed conflicts in the world on behalf of international organizations. This is your chance to learn lessons from the hardest negotiations on the planet.
This course enables you to learn and to deploy successful negotiation strategies for business in general. You will embark on a journey through the process of negotiation, from the pre-negotiation phase, to gaining agreement. At the end of the course, you will understand the main theories and conceptual approaches to negotiation, in particular the meaning and nature of negotiation tactics, including coercive, win-win, and problem-solving techniques, and the opportunities and risks of each approach. You will recognise and interpret the process of negotiation, including such concepts as the moments of 'ripeness', 'hurting stalemates' and other terms of art in the field of negotiation. You will understand the influence of culture on negotiation, the art of cross-cultural communication, and how to succeed in international negotiations. You will also compare the different forums in which negotiation takes place, including bilateral and multilateral negotiation, and the differences and similarities between inter-firm negotiation, government relations, and lobbying.
How do I take this course?
This course delivers 10 hours of video lecture presentations on key topics in negotiation. You can download and print a copy of the presentation slides, and make notes as you follow along. To make it easier to absorb the material, each hour is divided into short segments, of about 15 minutes each. You can watch as many, or as few segments each day, or each week, in your own time. Each segment is followed by a short quiz to help you review, and test yourself about what you have learned. There is also a dedicated chat room for this course, so you can talk, get help, and just be social as you journey through negotiation with others online.
Do I get a Certificate of Completion?
Yes. On completion of this course, you will be able to print a Certificate of Completion showing the overall average that you achieved in all of the quizzes. You may be able to take this to your university or college to ask for transfer credits, or to your professional association to see if you can be awarded continuing education credits.
Dr Diaz introduces negotiation as a coercive tactic short of the use of force that holds the potential for conflict. That being the case, the negotiator has to ensure that things don't get out of hand. This is especially true since no negotiation ever deals with only a single issue, and there are multiple phases, and usually multiple parties involved. There are also many ways to approach a negotiation, from power to problem-solving. Begin your journey in negotiation by understanding the scope and nature of negotiation.